All orders are shipped with DPD and can only be returned with DPD. All further information about our DPD shipping service can be found at: https://www.dpdgroup.com/nl/mydpd/
- With the shipment number in the shipping confirmation email, you can track your order.
- Here you will find a shipment number and a tracking link.
- With these, you can view the current status of your order online at any time.
- In some instances small parcels (up to 2Kg) are sent with Post NL, in that case, you would need to track the shipment on: https://postnl.post/tracktrace
- The shipping costs are different in every country. Shipping costs will be calculated at the checkout.
- Orders above the value of € 150,- will be shipped free of charge within Belgium, Luxembourg, Austria, Poland and Czech Republic! Exemptions may apply for other countries (Spain over €250. Italy, Portugal over €500).
- The current delivery time using DPD is 3-6 working days, Monday-Friday excluding Bank holidays & other public holidays.
- The current delivery time to Belgium and Luxembourg is 2-5 working days, Monday-Friday excluding Bank holidays & other public holidays.
- The current delivery time to Poland, Czech Republic, Spain, Portugal and Italy is 5-7 working days, Monday-Friday excluding Bank holidays & other public holidays
- As soon as your payment has been approved & your order has left our warehouse, you will receive shipping confirmation by e-mail.