All Back on Track products should be implemented gradually. To start with, use the product for a maximum of 4 hours a day for the first 2 - 3 days. The body then has the opportunity to familiarize itself with the fabric’s effects.

After the introductory period you should increase the usage to a minimum of 8 hours per day, preferably more. It is important to continue to use the product intensively at least 10, preferably 20 days, before assessing its impact. Since the fabric reflects more of the body’s heat radiation as you move, the effect is greatest if you wear the product when active. Back on Track also works when resting, even during sleep.

For more information, read our full user instructions.

There is no expiry date on our textile products.

Products should be kept clean for maximum effect. If the textile is dirty, it can hamper the effect. Follow the washing instructions on the product label or on the
product page in our web shop.

General advice: Use a mild detergent without enzymes and let the product air dry. Do not tumble dry. Do not use bleach or fabric softener.

It is safe to use our products on a sweaty/newly washed horse. Towel dry lightly after showering. However, the horse boots should not be used in the pasture for long time periods. If they get wet, it can lead to an effect that resembles blistering.

We encourage our customers to replace their helmets after a maximum of five years - from the date when the helmet is taken out of its original packaging and put into use. When a helmet is used, it is often exposed to small impacts, UV light, moisture, temperature changes, wear and tear and other stresses, which all lead to the ageing of the constituent materials. It is this ageing process during normal use that justifies the upper limit since the process gradually and inevitably reduces the resistance and strength of the materials. Most helmet manufacturers give similar advice.

However, the rate at which materials age is strongly influenced by how the helmet is used, how it is stored and how well it is cared for. A helmet's protective performance can therefore deteriorate quickly or slowly depending on what it is exposed to. For example, if the helmet receives a hard hit, it should immediately be replaced, since the capacity of the materials to absorb and disperse the forces of an impact is then considered to be exhausted, on the spot. In the opposite case, if a helmet is never used and kept in its packaging year after year, it will still age, but the process will take considerably longer than five years.
The date of manufacture is therefore of some importance, but it is first and foremost the period of use that determines when, if all goes well, the helmet should nevertheless be discarded.

Our recommendation to replace a helmet after five years is based primarily on our helmet manufacturer's assessment of the properties of the materials and how these are affected over time by normal use. Our manufacturer has in turn consulted with the independent German testing institute TÜV (Technischer Überwachungsverein). "

Our products work best when in direct contact with the skin but are also effective with a thin layer of fabric underneath.