Domande frequenti dai nostri clienti

Is there an expiry date on Back on Track products?

There is no expiry date on our textile products.

How should I care for my Back on Track products?

Products should be kept clean for maximum effect. If the textile is dirty, it can hamper the effect. Follow the washing instructions on the product label or on the
product page in our web shop.

General advice: Use a mild detergent without enzymes and let the product air dry. Do not tumble dry. Do not use bleach or fabric softener.

Can the minerals be washed out?

The minerals responsible for the effect are melted into the material and cannot be washed out or worn off.

Can I use Back on Track during pregnancy?

We have chosen to advise against using our FIR products during pregnancy, simply due to the lack of specific studies in this area. Understandably, such studies would also never be carried out, for ethical reasons.

Our reasons for this decision are thus the greatest possible caution and safety - as proof of non-risk cannot be achieved.

Can Back on Track be used on a wet horse or dog?

It is safe to use our products on a sweaty/newly washed horse. Towel dry lightly after showering. However, the horse boots should not be used in the pasture for long time periods. If they get wet, it can lead to an effect that resembles blistering.

When should I replace my Back on Track helmet?

Dovrebbe essere sostituito quando la struttura interna è deformata o danneggiata.

Can I combine Back on Track with liniments?

Use in conjunction with liniments or similar products at your own discretion. The effect may be enhanced when used together.

Can I layer Back on Track with other brand clothes?

Our products work best when in direct contact with the skin but are also effective with a thin layer of fabric underneath.

What can Back on Track do for osteoarthritis?

Osteoarthritis is a painful condition and the most common of all joint diseases. Where osteoarthritis occurs - usually in the hand, hip, knee and toe joints - the cartilage begins to break down and the surrounding tissues become inflamed.

Back on Track’s braces and supports can help you maintain an active life. The FIR effect of Welltex stimulates local blood flow and can help alleviate stiffness. Exercise, in and of itself, has been shown to have decidedly beneficial effects even on joints whose cartilage is subject to degenerative processes.

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